Smart Water Metering for Cities, Campuses & Real Estate
Real-time usage, leak detection, and customer portals — built on ThingsBoard. GCC-hosted (EN/AR).
KPIs you can track
NRW / leak index
↓
Meters online
95%+
Night-flow index
Tracked
Alarm MTTA
< 10 min
Why it matters
Manual reads and monthly cycles hide leaks, continuous flow, and after-hours waste. Disputes rise, NRW climbs, and OPEX balloons. You need live data, instant alarms, and clear district→building→meter visibility with export-ready billing evidence.
Platform fit
- Device-agnostic ingestion: MQTT/HTTP/CoAP/LwM2M; AMI over LoRaWAN/NB-IoT/LTE; gateways for M-Bus/Modbus/BACnet
- Low-code rules: continuous-flow leak, burst, reverse flow, unusual consumption, no-data, battery low
- Dashboards & reports: portfolio/district maps, building & meter drill-downs, customer/tenant portals, alarm journal, monthly consumption & ESG PDFs (EN/AR)
- Security & scale: multi-tenant (utility ↔ developer/FM ↔ customer), RBAC, audit logs, GCC data residency; APIs/webhooks for CIS/Billing/BMS/CMMS/ERP
Solution structure
- Smart meters (consumption/flow/temp/battery) → AMI/LPWAN or gateway → secure ingestion → rule chains (events/alarms/notifications) → dashboards & customer portals → tickets & billing/ESG exports → open APIs
Total Overview
- KPI tiles (total m³ this week, active/inactive meters, low-battery)
- District map with status badges, daily usage bar, alarm list
Analytics
- Compare weekly/daily trends, outlier detection, top-N consumers
- Night-flow index and seasonal patterns
Devices
- Meter roster: last read, status, leak flag, battery, signal
- Add/edit meters, set geolocation, thresholds; bulk actions
Customers
- Directory with meter assignments and contacts
- Portal access controls
Alarms
- Unified wall with ACK/clear/comment, escalation timers, severity filters
- Export packs for compliance
Settings
- Thresholds (daily/weekly consumption, night flow, battery, inactivity)
- Notification channels (email/SMS/webhook)
Individual Meter
- Hourly usage, daily/weekly totals, flow & pressure (if available)
- Battery health, map position, owner/contact, device photo, notes
Customer Portal
- Self-service consumption charts, alerts history, bill estimate
- Download statements (optional)
Typical telemetry
- volume_m3_total
- flow_lpm
- pressure_bar
- temp_c
- battery_v
- rssi
- snr
- reverse_flow_flag
- lat
- lng
- last_read_ts
Default alarms
- continuous_flow_leak
- burst_detected
- reverse_flow
- abnormal_usage
- no_data
- inactive
- battery_low
Applications
Municipal utilities: NRW reduction, automated reads, billing accuracy & dispute reduction
Residential/HOAs & developers: tenant transparency, leak alerts, prepay/postpay options
Commercial/campuses/hospitals: sub-metering, after-hours analytics, ESG reporting
Industrial parks: process monitoring, pressure/flow exceptions, water balance
Hospitality & resorts: zone-level dashboards, sustainability engagement
Summary
End-to-end smart water metering: AMI/gateway-fed meters stream to a secure GCC cloud, rule chains catch continuous-flow and burst events, and dashboards serve utilities, FM, and customers with alarms, analytics, and billing-ready exports.