Smart Retail for Stores, Chains & Food Service
Real-time refrigeration/temperature, access/security, and facility health — built on ThingsBoard. GCC-hosted (EN/AR).
KPIs you can track
Temperature excursions resolved
↑
Product loss
↓
Store online rate
98%+
Alarm MTTA
< 10 min
Why it matters
Retail margins are squeezed by product loss, equipment downtime, and safety incidents. Manual checks miss freezer drifts, door faults, and after-hours access. You need continuous telemetry, instant alarms, and floor-plan visibility across every store.
Platform fit
- Device-agnostic ingestion: MQTT/HTTP/CoAP/LwM2M; gateways for Modbus/BACnet/BLE/LoRaWAN/NB-IoT
- Low-code rules: temperature excursions, door/zone access, smoke/fire, power loss, leak/no-flow, asset health
- Dashboards & reports: chain map, store floor plans, device tiles, alarm journal, HACCP/food-safety & SLA PDFs (EN/AR)
- Security & scale: multi-tenant (brand/franchise), RBAC, per-device creds, audit logs, GCC data residency; APIs/webhooks to CMMS/ERP/BMS
Solution structure
- In-store sensors (freezers/chillers, doors, motion, smoke, shelves, water) → gateway/direct ingestion → rule chains (events/alarms/automation) → chain/store/floor-plan dashboards → notifications & work orders → exports/APIs
Chain Map Overview
- Map of all stores with color-coded status (Normal/Major/Critical); side list with address, open/closed, alarm count; drill into a store
Store Layout (S1/S2/S3)
- Interactive floor plan with live device pins (freezers, chillers, doors, smart shelves, smoke/leak)
- Alarm overlays; device list; alarm history and acknowledgment panel
Device Detail (examples)
- Freezer “Meat”: 7-day temp, setpoint vs actual, door opens, defrost cycles; excursion alarms & hold timer
- Chiller “Milk”: trend with threshold band; active unacknowledged high-temp indicator; alarm log & comments
- Motion/Door (restricted zone): movement timeline, door open dwell, battery history, access alerts
Admin / Onboarding
- Upload floor plan, drop device pins, bulk provision templates
- Firmware status, signal/SIM/cell metrics (LoRa/NB-IoT)
Typical telemetry
- temp_c
- setpoint_c
- door_state
- door_dwell_s
- defrost_state
- power_kw
- voltage_v
- co2_ppm
- leak_state
- smoke_state
- motion_state
- battery_v
- rssi
- lat
- lng
Default alarms
- temp_high
- temp_low
- door_left_open
- after_hours_motion
- smoke_detected
- power_loss
- power_restore
- leak_detected
- no_data
- low_battery
Applications
Supermarkets & hypermarkets: cold-chain compliance, floor-plan incident response
Pharmacy chains: medication fridge monitoring & audits
Quick-service/food courts: cook-chill hot-/cold-holding logs, access control alerts
Convenience & forecourts: refrigeration uptime, after-hours access/security
Logistics/warehouses (cold chain): room/freezer monitoring, door/zone control, regulatory reports
Summary
Chain-to-store visibility: sensors stream to a secure GCC cloud, low-code rules catch temperature and access incidents, and floor-plan dashboards centralize alarms, device health, and food-safety/SLA reporting.