IoT Smart Metering for Cities, Campuses & Real Estate

Real-time electricity, water, and heat monitoring with alarms, analytics, and reports — built on ThingsBoard. GCC-hosted (EN/AR).

KPIs you can track
NRW / leak index
After-hours usage
Meter online rate
95%+
Alarm MTTA
< 10 min
Why it matters

Utilities are under pressure to cut losses, detect leaks, and reduce peak demand while giving tenants transparency. Fragmented meters and manual reads delay action. You need live data, instant alarms, and hierarchical visibility from city to apartment.

Platform fit
  • Device-agnostic ingestion: MQTT/HTTP/CoAP/LwM2M; gateways for Modbus/M-Bus/BACnet; LoRaWAN/NB-IoT for AMI
  • Low-code rules: over-demand, low/high voltage, continuous-flow leak, reverse flow, tamper/no-data, after-hours usage
  • Dashboards & reports: district→building→apartment, alarm journal, tenant portals, monthly ESG/consumption PDFs (EN/AR)
  • Security & scale: multi-tenant, RBAC, per-device creds, audit logs, GCC data residency; APIs/webhooks for CIS/Billing/BMS/CMMS
Solution structure
  • Smart meters & sensors (electric/water/heat) → gateways/AMI → secure ingestion → rule chains (events/alarms/automation) → dashboards & tenant views → notifications & work orders → billing/ESG exports & APIs
Districts Overview (City/Portfolio)
  • City map with district tiles: kWh/m³, demand, alarms, NRW/leak index; drill into buildings
  • Compare districts by losses, after-hours, and anomaly counts
Building View
  • Building list & floor map; meter roster with health, last read, est. vs actual
  • Water leak and electric after-hours tiles; heat map by apartment
Apartment / Tenant View
  • Live usage, history, thermostat/temperature (if present), bill estimate, tips; optional pay-as-you-go/card
  • Alarms: abnormal spikes, continuous flow, tamper, no-data
Alarm & Compliance
  • Unified alarm wall (ACK/clear/comment, escalation timers)
  • NRW/leak reports; export packs for audits and billing disputes
Admin & Onboarding
  • Bulk import/provisioning, meter templates, firmware status
  • LoRa/NB-IoT signal, SIM lifecycle
Typical telemetry
  • voltage_l1_v
  • voltage_l2_v
  • voltage_l3_v
  • current_l1_a
  • current_l2_a
  • current_l3_a
  • frequency_hz
  • active_power_kw
  • energy_kwh
  • pf_total
  • thd_v
  • thd_i
  • tamper_state
  • flow_lpm
  • volume_m3_total
  • pressure_bar
  • reverse_flow
  • leak_flag
  • battery_v
  • supply_temp_c
  • return_temp_c
  • delta_t_c
  • heat_energy_mwh
Default alarms
  • over_demand
  • voltage_high
  • voltage_low
  • after_hours_usage
  • continuous_flow_leak
  • reverse_flow
  • tamper
  • no_data
  • low_battery
Applications
Municipal utilities: NRW reduction, district benchmarking, billing accuracy
Commercial/retail & malls: sub-metering, after-hours controls, tenant portals
Residential developers/HOAs: transparent billing, leak alerts, prepay options
Campuses & hospitals: multi-utility rollups, compliance and ESG reporting
Industrial parks: power quality & demand, water balance per plot
Summary

City-to-apartment smart metering: AMI and gateway-fed meters stream to a secure GCC cloud, rule chains detect losses and anomalies, and dashboards provide tenant transparency, alarms, and billing/ESG exports.